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Estate agents and property

WhatsApp Business for estate agents

With a sought-after property, the agent who replies first wins. KobiChat makes sure every property and viewing enquiry comes straight in, lets a chatbot pre-qualify buyers and tenants, and gives your whole office a clear overview in one inbox.

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Property enquiry
JBJames BakerIs the house on Church Street still available?New
🤖ChatbotAre you looking to buy or rent, and what is your budget?
JBJames BakerBuying, up to 425,000 - can I view it on Saturday?Qualified
SMSophie MillerViewing confirmed: Sat 10:00Scheduled
Speed wins the deal

Whoever replies first gets the viewing

With a popular property, a prospect is already talking to another agency within minutes. KobiChat makes sure property enquiries land with the right agent straight away - through the channel people already have open all day.

Team inbox

Every property enquiry straight to the right agent

New enquiries about a property or viewing arrive in one shared inbox for your whole office. Assign them to the agent who has the listing, so nobody ever leaves a hot prospect waiting.

  • One business WhatsApp number for your whole office
  • Assign conversations to the right colleague
  • Internal notes the prospect never sees
Inbox
JBJames BakerIs the Church Street property still available?New
LVLisa VaughanWhat is the asking price for 8 Mill Lane?Sophie
RKRobert KingIs an evening viewing possible too?Mark
Chatbot flows

Let the chatbot ask about buying or renting, budget and timing

Before an agent takes over the conversation, the chatbot asks the basic questions first: buy or rent, budget and when someone wants to move. That way your team sees at a glance which enquiries are genuinely promising.

  • Automatically asks about buy/rent, budget and timing
  • Separates casual browsers from serious prospects
  • Works 24/7, even outside office hours
Chatbot flow
🤖ChatbotAre you looking for a property to buy or to rent?
EKEmma KerrRenting, budget around 1,450 a month
🤖ChatbotWhen would you like to move?Qualified
Viewings and documents

From first question to confirmed viewing

Once a prospect is qualified, you handle the rest over WhatsApp as well: confirming an appointment, sharing photos or sending the brochure.

Scheduling viewings

Confirm a viewing without phone calls back and forth

Simply send the available times as a message and let the prospect pick a slot. Once it’s agreed, you confirm the appointment in the same conversation - in black and white, with no missed calls.

  • Confirm appointments right in the conversation
  • Automatically passed back to the right agent
  • Easy to find in the conversation history
Viewing
SMSophie MillerSaturday at 10:00 or 11:30 - which suits you better?
JBJames Baker10:00 is perfect, see you then!Confirmed
Photos and documents

Share photos, floor plans and brochures right away

Simply send photos of the property, the floor plan or the brochure right in the conversation. The prospect doesn’t have to wait for a separate email, and you don’t have to switch between systems.

  • Send photos, PDFs and floor plans instantly
  • Templates for frequently requested documents, quick to reuse
  • Everything stays easy to find in the conversation
Documents
📄Brochure_ChurchStreet12.pdfSent - 2.1 MBSent
🖼️Floorplan_ground_floor.jpgSent - 640 KBSent
JBJames BakerLovely, just what I was looking for. Thanks!
  • Reply faster than competing agencies

    Property enquiries come straight in, so prospects don’t move on to another agency.

  • Less noise, more serious viewings

    The chatbot filters out casual browsers, so your team can focus on promising prospects.

  • Your whole office at a glance

    In the same inbox, every agent sees exactly which properties and conversations belong to whom.

  • No more missed viewing requests

    Everything is down in writing - no more garbled phone messages.

Frequently asked

A few things you may be wondering

Can the chatbot tell buyers and tenants apart?
Yes. You set up the chatbot flow so that, whenever a property enquiry comes in, it automatically asks about buying or renting, budget and preferred timeframe. Only once those basics are clear does the conversation reach the right agent.
Does this also work with several agents in one office?
Yes. Your whole office works from one business WhatsApp number, with a shared team inbox. You assign conversations to the agent who has the listing and use roles to control who can see and do what.
Can we send photos, floor plans and brochures via WhatsApp?
Yes. You simply send photos, PDFs and floor plans within the conversation. Everything stays in the history, even if a colleague takes over the conversation later.
What does KobiChat cost for an estate agency?
KobiChat has three plans: Basic € 75, Standard € 125 and Pro € 180 per month, excluding VAT. Our pricing page shows exactly which features and how many users come with each plan.

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