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Hair and beauty salons

WhatsApp for hair and beauty salons: appointments booked without phone calls

Clients message you when they want a cut, pick a time from your available slots and get an automatic reminder beforehand. Fewer no-shows, fewer interruptions during a treatment, and regular clients who come back of their own accord.

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Appointment book
LVLisa VaughanSaturday, cut + colourNew
🤖Confirmed - 13:30Added to the diary automatically✓
Reminder sentTomorrow 10:00, ready to confirmBot
How it works

From booking to reminder, all through WhatsApp for hair and beauty salons

Your clients would rather send a message than ring you between two appointments. Handle those messages smartly - without leaving the chair empty to do it.

Booking and rescheduling

Clients book and reschedule themselves, without you picking up the phone

A client messages when they want a cut. The AI asks for a preferred time, offers available slots and only confirms once the client has actually chosen. Rescheduling or cancelling is just as easy, in the same chat.

  • Booking requests straight into the team inbox
  • Available times offered automatically
  • No more engaged line between appointments
Today
LVLisa VaughanCut + colour · 13:30Confirmed
MKMia KnightBlow-dry · 15:00New
SBReschedule requestFrom Thursday to FridayNina
Reminders

Fewer no-shows thanks to automatic reminders beforehand

Every appointment gets an automatic reminder, for example a day and an hour beforehand. Clients confirm or reschedule with one tap - you keep a full diary, with no gaps from forgotten appointments.

  • Reminders scheduled automatically for each appointment
  • Confirm or reschedule with one tap
  • Noticeably fewer no-shows in the diary
Reminder
🤖See you tomorrow at 10:00?Reminder sent - yesterday 18:00
Yes, I’ll be thereConfirmed by the client✓
Can’t make it, please rescheduleNew time picked by the clientBot
This is how it sounds

A real booking conversation, from first message to confirmation

No appointment is booked until the client has chosen a time - the AI always asks about availability first.

This is how it sounds
Hi! Can I get a haircut on Saturday?
KOBICHATOf course! Do you have a preferred time on Saturday, or are you flexible?
Preferably in the morning
KOBICHATIn that case I still have 9:30 or 11:00 free - which time suits you best?
11:00 is fine
KOBICHATGreat, you’re booked in for Saturday at 11:00 - a cut with Nina. You’ll get a reminder the day before.✓✓
Broadcasts and team

Get regular clients coming back on their own

Send a reminder or offer to the clients who want to hear it, and let your whole team work together from the same inbox.

Broadcasts

Offers and rebooking reminders for your regular clients

Send an approved message to a segment of your contacts - for example everyone who had a cut 6 weeks ago, or clients with a colour treatment. Immediately or scheduled, with live insight into who has read it.

  • Segment by treatment, last visit or preference
  • Send immediately or schedule in advance
  • Live delivery and read figures
Broadcast
Time for a fresh cut?Sent to 210 clients · 6+ weeks agoLive
Delivered210 · 100%
Read178 · 85%↑ 17%
  • One number, your whole team

    Stylists, colourists and the front desk work together in the same inbox - nobody has to pass round a separate phone any more.

  • Fast and personal

    Clients get a lightning-fast reply, with just that personal touch an automated phone menu lacks.

  • Overview per client

    Appointment, reminder and preference sit side by side - you see the status of every client at a glance.

  • Also for beauty salons and barbershops

    Works just as well for nail studios, wellness centres and barbershops - every appointment-based salon benefits.

Frequently asked

A few things you may be wondering

Can a client book or reschedule an appointment themselves via WhatsApp?
Yes. The client messages when they want a cut, the AI asks for a preferred time and offers available slots. As soon as the client chooses, the AI confirms the appointment - without you having to answer the phone in between.
Does this really help reduce no-shows in the salon?
Yes. You set up automatic reminders before every appointment, with the option to confirm or reschedule straight away via WhatsApp. Clients who see the reminder are more likely to simply turn up.
Can we also send regular clients an offer or a reminder to book a new cut?
Yes, with broadcasts. You segment your clients - for example everyone who had a cut 6 weeks ago - and send an approved message in bulk, immediately or scheduled, with insight into who has read it.
What does KobiChat cost for my hair salon or beauty salon?
KobiChat works with three fixed plans: Basic from € 75, Standard from € 125 and Pro from € 180 per month, excluding VAT. No separate charges per message or per appointment.
Read next

Get more out of your salon conversations

Automated lead follow-up

AI follows up every lead - 24/7

Read more -> Team inbox

One number, your whole team

Read more -> Broadcasts

Offers and reminders in bulk

Read more ->

Ready to handle appointments and reminders through WhatsApp?

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