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Automated lead follow-up

Leads coming in, but nobody to follow them up? KobiChat does it - even while you sleep

Getting leads from your Meta ads, your website or your CRM, but watching them sit there? The KobiChat AI assistant replies immediately over WhatsApp, asks your questions and books appointments - around the clock, without you hiring anyone for it. And your existing customers? KobiChat keeps them informed automatically.

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Replies at once, day and night No extra hire needed Cancel any month

New leadMeta ad - 02:47

KobiChat AI

online - replies instantly

Last night, 02:47

Hi! Your ad came past my feed. Roughly what does a full package cost?02:47

Good evening! 👋 Glad you got in touch. It depends on your situation - let me help you work it out. Which town are you in?02:47

Manchester02:47

Great. And is this for a home or a commercial property?02:48

A home, 1930s02:48

Lovely, we have plenty of experience with those. My colleague would be glad to call tomorrow with a no-obligation proposal - roughly what time suits you?02:48

Around 10:00 works for me02:49

Noted! You will get a call tomorrow at 10:00. Sleep well! 😴 ✓✓02:49

Appointment bookedTomorrow 10:00 - you were asleep

Sound familiar?

Where does your customer contact get stuck?

Whether leads reach you through a lead generator or you want to keep customers updated over WhatsApp, you are somewhere in this list. And KobiChat already has an answer for every one of them.

Lead follow-up

“I advertise on Facebook and Instagram, but the leads sit there until tomorrow.”

KOBICHATI message every lead within seconds - two in the morning included. Qualified, too.✓✓

Team inbox

“Customers message the boss’s personal number - nobody else can get at it.”

KOBICHATOne business number, your whole team in the same inbox. Assignment, notes, roles - nothing sits waiting.✓✓

Broadcasts

“I want to update customers about an order or appointment, but messaging by hand takes hours.”

KOBICHATI send your updates to hundreds of customers at once - order status, reminders, offers. Properly, through approved templates.✓✓

Always reachable

“After closing time and at the weekend, I miss enquiries.”

KOBICHATI answer around the clock, qualify as I go, and leave hot leads ready for the morning.✓✓

Chatbot flows

“I type the same answer ten times a day.”

KOBICHATI take all the routine questions. You handle only the conversations that matter.✓✓

Connections

“My CRM, online store and planning are completely separate from WhatsApp.”

KOBICHATConnect it all through the REST API and webhooks - or through Make and n8n. Leads and updates simply flow.✓✓

How it works

From incoming lead to booked appointment, without you lifting a finger

The first reply decides who wins the deal. KobiChat makes sure your business is always the one that answers first - at 11pm, at the weekend and through the holidays.

01 Step 1

A lead arrives - from wherever

Someone responds to your Facebook or Instagram ad, fills in your website form, or turns up as a new lead in your CRM. Through KobiChat’s connections a WhatsApp conversation starts automatically - the channel almost everyone reads within minutes.

Leads from Meta ads (Facebook and Instagram)
Your CRM or website connected through the REST API and webhooks
Works with tools such as Make and n8n too

Lead sources

Meta adAutumn offer campaignLead

Website formQuote requestLead

CRM connectionNew deal createdLead

02 Step 2

KobiChat follows up immediately and qualifies

Within seconds the lead gets a personal WhatsApp message. The AI answers questions about your product or service and asks your qualifying questions: postcode, budget, preferred timing - whatever matters to you. Hundreds of conversations at once, more than fifty colleagues could handle.

An immediate first reply, day and night
Your questions, your order, your tone of voice
Every answer saved on the contact automatically

Live demo

KobiChat AI

qualifying automatically

Demo

Good afternoon! 👋 You just asked for a quote. Three short questions from me, and my colleague can help you properly.

Sure 👍

Which town are you in?

Leeds

What exactly is it for? A photo is welcome too. 📸

A new front door and three windows at the front

Understood. And when would you like it done?

This month if possible

That works. There is a slot tomorrow at 10:00 for a home visit - shall I book it?

Yes please

All booked. Your confirmation is on its way. ✓✓

✅ Lead qualified - appointment tomorrow at 10:00

03 Step 3

Booked in the diary, or handed to you warm

Is the lead serious? Then KobiChat books an appointment straight away, or hands the conversation warm to you or a colleague - full history included. You watch it all happen live in the team inbox and can take over at any moment. Your working day starts with a diary full of qualified appointments.

Appointments booked straight into your diary
Only serious enquiries on your plate
You keep control in the team inbox throughout

Your diary tomorrow

10:00ConsultationLead from a Meta campaign - booked overnightNew

11:30Quote discussionLead from the website formNew

→Hot lead for SophieWants to ask two more questions firstHanded over

Why this works

Speed wins - and nothing is faster than an AI that never sleeps

A lead who sees your ad tonight has moved on by tomorrow. Whoever gives a good answer first is at the front of the queue. KobiChat is always there first.

Reachable around the clock, no waiting

Evening, weekend, holiday: every lead gets an immediate reply, not one the next morning.

No extra staff needed

Hundreds of conversations at once, with no vacancy to fill, no training time and no payroll - for one flat monthly price.

No lead falls through the cracks any more

Every enquiry is followed up, qualified and recorded - automatically, every time.

A flat monthly price, no per-conversation fees

Whether the AI follows up 10 leads this month or 1,000, you pay the same flat amount.

One tool that does the lot

Everything your customer contact needs, in one tool

From first lead to loyal customer: if your customer is on WhatsApp, KobiChat does the work. It is all in there - and through the KobiTech suite it grows into telephony and CRM.

Team inbox

Your whole team on one business number - assignment, internal notes and roles per member.

An AI assistant around the clock

Follows leads up immediately, qualifies with your questions and books appointments - day and night.

Broadcasts and campaigns

Updates and offers to whole groups of customers at once, with live delivery and read figures.

Templates

Build message templates and submit them to Meta for approval in one click.

Chatbot flows

Your questions, your order, your routing - routine questions handled automatically.

Contacts and labels

A built-in mini CRM: import from CSV, segment on labels and attributes.

REST API and webhooks

Connect your CRM, online store or lead generator - or automate through Make and n8n.

iOS app

Your whole inbox in your pocket - answer customers on the move, from the App Store.

Analytics

Response times, conversation volumes and performance per team member - manage on the numbers.

Up to 5 numbers

A separate inbox per department or site - sales, service and scheduling kept apart.

EU hosting and GDPR

Your data on servers in the EU, a data processing agreement ready to sign, daily backups.

The KobiTech suite

Extend with KobiVoice (telephony) and Kobi CRM - one supplier, one login, one invoice.

Frequently asked

Questions about automated lead follow-up

What exactly does the KobiChat AI assistant do?

The moment a lead arrives, KobiChat starts the conversation over WhatsApp: the AI answers questions, asks your qualifying questions (budget, location, timing) and hands hot leads to you - or books an appointment straight away. Every answer is saved on the contact automatically.

Does automated follow-up work with leads from Meta ads?

Yes. Leads arriving through your Facebook or Instagram ads can be followed up automatically over WhatsApp. Leads from your CRM or website connect through KobiChat’s REST API and webhooks, or through tools such as Make and n8n.

What happens if the AI cannot answer a question?

The conversation is handed neatly to you or a colleague, with the full history attached. You watch every conversation live in the team inbox and can take it over at any moment.

Can I also keep existing customers updated over WhatsApp?

Yes. With broadcasts you send updates to whole groups of customers at once: an order status, an appointment reminder, an offer. You segment on labels, send through templates approved by Meta, and see live who received and read your message.

What does automated lead follow-up cost, and am I tied in?

Chatbot flows and AI follow-up are part of the Standard plan from EUR 125 per month excluding VAT. If you also want to connect your CRM or lead source through the API and webhooks, that is Pro, from EUR 180 excluding VAT. You try everything free for 14 days and can cancel any month.

More about KobiChat

From today, stop letting leads sit

Start free and let KobiChat follow up your next lead automatically - tonight included.

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