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Construction, windows and installation

WhatsApp for construction, window and installation companies

Let a chatbot pre-qualify every new enquiry - postcode, property type, timing - so your team only sees serious leads. Follow up quotes automatically, confirm surveys and installations, and receive photos of the job straight in the conversation.

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Chatbot
🤖What’s the postcode of the job?Question 1 of 3
LS6 2QTAnswer received✓
Detached house, this autumnProperty type and timing saved
QualifiedPassed on to BenHot
How it works

From first message to scheduled job

No more leads falling through the cracks. The bot does the groundwork, and your team does what it’s good at: quoting and building.

Chatbot flows

Let the bot pre-qualify leads before your team sees them

A new enquiry automatically gets a few short questions: postcode, property type and preferred timing. Your team knows straight away what kind of job it is, without a colleague having to chase it up by phone.

  • Postcode, property type and timing collected automatically
  • Only serious enquiries reach your team
  • An instant reply in the evenings and at weekends too
Chatbot
🤖What type of property is it?Question 2 of 3
Terraced house, 6 windowsAnswer saved to the contact
QualifiedPassed on to the teamHot
Quote follow-up

Automatically remind customers about an outstanding quote

No reply after a few days? KobiChat sends a friendly reminder on its own, using an approved template, so a quote never quietly ends up in your customer’s bin.

  • Automatic reminder after a period you set yourself
  • Customers can approve straight away via WhatsApp
  • The status of every quote at a glance
Quote
Window quote - Peters familySent on 14 JulyAwaiting reply
Automatic reminderSent after 5 days
Approval received ✓Reply via WhatsAppWon
Appointments and photos

From survey to installation, everything recorded in the conversation

Confirm every appointment automatically and keep each job’s progress clearly organised on the contact - including the photos the customer sends themselves.

Confirming appointments

Automatically confirm surveys, measure-ups and installations

As soon as an appointment is booked, KobiChat sends a confirmation template with the date and time, followed by a reminder the day before. Fewer missed appointments, less back-and-forth on the phone.

  • Instant confirmation with date, time and fitter
  • Automatic reminder the day before
  • Photos of the job stay saved on the contact
Appointment
MVSurvey bookedWednesday 14:00 - BenConfirmed
Reminder sent1 day before
📷 Photo receivedSide elevation window - saved to the contactNew
  • No more missed leads

    The bot replies day and night, weekends included - a message no longer sits waiting until Monday morning.

  • Quote faster

    Postcode, property type and timing are already to hand before you call or visit.

  • Photos saved straight to the job

    Customers send photos of the window or the site - you’ll find them on the contact.

  • Fewer no-shows

    Automatic confirmations and reminders make sure surveys and installations go ahead as planned.

Frequently asked

A few things you may be wondering

Can the chatbot really tell serious enquiries apart from early-stage ones?
Yes. The bot automatically asks a few short questions - for example postcode, property type and preferred timing - and saves the answers straight to the contact. That way, your team sees at a glance who is ready for a quote and who is still exploring their options.
Can customers send photos of their windows or the job?
Of course. Customers simply send photos in the WhatsApp conversation, and they stay saved on the contact along with the rest of the history. Handy when preparing a quote or getting ready for a survey.
Does the automated quote follow-up work with our own wording?
Yes. You create your own WhatsApp templates for quote reminders and appointment confirmations, which are approved by Meta first. That way every message sounds like your business, sent at the moment you choose.
Can I reply through other channels as well as WhatsApp?
WhatsApp is live today and ready to use straight away. Other channels such as email and Instagram are coming to the same inbox soon, so all your customer contact will be in one place.
Read next

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Chatbot flows

Qualify leads before quoting

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Read more -> For estate agents

Fast replies to leads, too

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