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Cleaning companies

WhatsApp for cleaning companies: quotes and scheduling with no missed enquiries

Households and businesses request quotes over WhatsApp, and your AI asks about floor area and frequency, then books a site visit as soon as the customer agrees. You pass schedule changes straight to both customer and team - all on one number.

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Quote requests
DBDavies & Bell OfficesOffice cleaning quote, 400 m²New
🤖Site visit booked - Tue 14:00Confirmed automatically once agreed✓
Change to Wednesday’s cleanPassed to Team ManchesterTeam
How it works

From quote request to schedule change, all over WhatsApp

Households and businesses alike would rather send a WhatsApp than call or fill in a form. With WhatsApp for cleaning companies you capture those enquiries smartly, while your team carries on working on site.

Quote requests

Residential or commercial - every enquiry complete from the start

A request for domestic cleaning or a quote for office cleaning: the chatbot asks about floor area, frequency and preferred start date, so you can price the job straight away instead of having to send three messages back first.

  • Quote requests arrive complete in the team inbox
  • Automatic follow-up questions on m² and frequency
  • Works for households and business customers alike
Enquiries
MJM. JonesResidential · 80 m² · weeklyNew
VGVaughan Grant AccountantsCommercial · 250 m² · 3x a weekQuote sent
RDSite visit bookedOffice building, Thu 10:00Team
Scheduling and teams

Pass on schedule changes without ringing round

A clean gets moved, a member of staff is off sick or a customer wants an extra clean - you send the change straight to the customer concerned and the right team, and keep track of every site in the same inbox.

  • Changes go to customer and team at the same time
  • One number for all your cleaning teams
  • Everything on record, no more ringing round
Timing
📅Wednesday’s clean movedTo Thursday 08:00 - customer agreed✓
Team Manchester informedForwarded automaticallyTeam
Extra clean addedVaughan Grant Accountants, FridayNew
This is how it sounds
“We’re looking for a cleaning company for our office. Could you send us a quote?”
KOBICHATOf course! What’s the floor area, and how often would you like it cleaned?
“About 300 m², we’re thinking 3 times a week.”
KOBICHATGot it, I can work that out for you. When would suit you for a short site visit, so we can take a look at the premises?
“Thursday afternoon would work well, after 14:00.”
KOBICHATI’ll book you in for Thursday at 14:30 and send you a confirmation beforehand. See you then!✓✓
One number, your whole team

All team leaders and planners in the same inbox

From office cleaning to residential customers: everyone works from the same overview, and no conversation gets stuck on someone’s personal phone.

Team inbox

Assign conversations to the right team leader

Assign a conversation to the planner or team leader who knows the building, leave internal notes about keys or alarm codes and track each customer’s status at a glance - without the customer seeing any of the discussion.

  • Assign conversations to the right colleague
  • Internal notes stay hidden from the customer
  • One overview of all your sites and customers
Assignment
KOEast OfficeQuestion about key holdingBen
📝Internal note“Alarm code is kept with the keys”
Reply sentBy BenSent
  • One number for all your teams

    Planners, team leaders and the office work together in the same inbox - nobody has to pass a separate phone around any more.

  • Get to the quote faster

    While a competitor is still returning calls, your AI has already qualified the enquiry and booked the site visit.

  • Overview per customer and site

    Quotes, schedules and changes sit side by side - you can see every customer’s status at a glance.

  • Built for large contracts too

    Works just as well for ongoing contracts with property managers or several buildings at once.

Frequently asked

A few things you may be wondering

Can I handle quote requests from both households and businesses over WhatsApp?
Yes. Whether it’s a homeowner who wants a one-off clean or a business requesting office cleaning - both arrive in the same team inbox. The chatbot asks about floor area, frequency and preferred start date, so you can put together a competitive quote straight away.
Can we also pass schedule changes on to customers and staff?
Yes. If a clean is rescheduled, a member of staff is off sick or an extra clean is added - you send the change straight to the customer and the team over WhatsApp, without ringing round. Everything stays on record in the conversation.
Can all our cleaning teams talk to customers through one number?
Yes. All your team leaders and planners work from the same team inbox under one business WhatsApp number. You assign conversations to the right colleague, with internal notes the customer never sees.
What does KobiChat cost for my cleaning company?
KobiChat has three fixed plans: Basic from € 75, Standard from € 125 and Pro from € 180 per month, excluding VAT. You try everything free for 14 days first, and you can cancel any month.
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Ready to handle quotes and scheduling over WhatsApp?

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