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Business telephonyKobiVoice - business telephony, part of the suite
Smart call menus that send callers to the right place first time, automatic forwarding to the right colleague, and calling from your browser or the app - alongside KobiChat and Kobi CRM in one KobiTech suite.
Every call straight to the right colleague
No queue that leads nowhere. KobiVoice routes incoming calls to the right person automatically - and catches missed calls properly.
A menu that sends callers to the right place first time
Set up the options callers hear - sales, service, scheduling - and where each one leads. Customers reach the right department straight away, with nobody having to transfer them.
- Your own menu per department or subject
- Change the wording and routing yourself, no engineer needed
- A different menu outside office hours, automatically
Automatic forwarding, even with nobody in the office
Decide per extension or department where a call goes if nobody picks up: to a colleague, a whole ring group, or someone’s mobile. That way your business never misses a customer, outside office hours included.
- Forward to a colleague, a group or a mobile
- Set the order and the waiting time yourself
- Always reachable, on the move too
Call and answer without a desk phone
Your whole team calls and answers from the browser or the mobile app - at the office, at home or on the move, on the same business number.
One business number, reachable anywhere
Log in through your browser on a laptop or open the app on your phone, and you are reachable on your business number - with no handset on the desk. Handy for working from home, for field staff, or simply for a tidy desk.
- A softphone in your browser, nothing to install
- A mobile app so you can answer on the move
- One business number for your whole team
- No expensive phone system
No physical exchange or cabling in the office - it all runs over the internet.
- Working from home without the fuss
Colleagues answer from home just as easily as from the office, on the same number.
- Grows with your team
New colleague? Adding an extension needs no engineer visit.
- Reachable anywhere, always
On the road, at a customer or at home - forwarding means you stop missing calls.
Chat, calls and customer records - one complete picture per customer
KobiVoice does not stand alone. Together with KobiChat and Kobi CRM it forms one ecosystem where every contact - over WhatsApp or by phone - comes together on the same customer.
Why calls, chat and CRM belong together
A customer who messages first and calls later does not want to tell the whole story again. Because KobiVoice, KobiChat and Kobi CRM come from the same KobiTech suite, you are working towards one customer view instead of three separate systems that know nothing about each other.
- One supplier for chat, calls and CRM
- One login, designed to work together
- Build your business out with the suite, at your own pace
A few things you may be wondering
What exactly is KobiVoice?
How do the call menus and forwarding work?
Can I call from my browser and the app?
Is KobiVoice available in my country, and what does it cost?
Getting more from the suite
Ready to bring your telephony into the suite too?
Start your 14-day free trial today - no credit card needed. One login for chat, calls and CRM.
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