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WhatsApp for landscapers and garden businesses: quote requests that arrive with a photo, without the phone calls

A customer sends a photo of their garden, you ask what they have in mind and book the site visit - all via WhatsApp. Especially during the spring rush, when everyone calls at once, your line stays free and your schedule still fills up. One number, your whole team in the same inbox.

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Quote requests

FBFiona BakerNew garden - photo received 📸New

🤖Site visit booked - Thu 14:00Locked in automatically once agreed✓

Question about a maintenance contractAnswered by the chatbotBot

How it works

From quote request to site visit, all via WhatsApp

Customers would rather send a photo of their garden than explain exactly what they mean. Capture those enquiries the smart way - even when your landscapers are out on jobs all day.

Quote requests

Quote requests with a garden photo, no more long-winded email threads

A customer sends a message with their town and a photo of the garden. The AI asks what they have in mind - a new garden, a patio or maintenance - and sets everything out clearly in your team inbox, photos included, so your landscaper knows exactly what they’re dealing with straight away.

Quote requests with photos straight into the team inbox
Town, requirements and photos collected automatically
No more back-and-forth emails for a simple enquiry

Received today

FBFiona BakerNew garden · photo receivedNew

TRTom ReynoldsPatio + border, BristolNew

JVMaintenance contractOffice grounds, weeklySophie

Seasonal rush

Handle peak season without everyone calling at once

The moment the sun comes out, the phone rings off the hook - suddenly everyone wants a new garden laid or their lawn sorted out. On WhatsApp, all those enquiries come in steadily, one at a time, and a chatbot flow handles the standard questions straight away.

No more engaged tone during the spring rush
Chatbot handles standard questions 24/7
Only serious enquiries reach your team

Peak season

14 new enquiriesReceived this weekBusy

9 automatically pre-qualifiedTown, requirements and photo complete✓

5 booked for site visitsThis week and nextScheduled

Scheduling and updates

Keep customers up to date on the schedule - without ringing round

Rain on the planned day, a site visit running late or the maintenance season about to start: send an update to every customer it affects in one go. Right away or scheduled, with insight into who has read it.

Segment customers by planned site visit or maintenance
Send immediately or schedule in advance
Live insight into who has read the update

Broadcast

Tomorrow’s site visit rescheduledSent to 8 customers this weekLive

Delivered8 · 100%

Read7 · 88%↑ 12%

This is how it sounds

A quote request, from first message to booked site visit

No appointment without asking about availability first - the AI only confirms the site visit once the customer agrees.

This is how it sounds

Hi, could we get a quote for having a new garden landscaped?

KOBICHATOf course! Which town do you live in, and could you send a photo of the garden? 📸

Bristol - here’s a photo of the garden

KOBICHATThank you, that gives us a clear picture! What would you like - new planting, a patio, or both?

Mainly a new patio and a border along the fence

KOBICHATGot it! Our landscaper would be happy to come round for a site visit. Does this week or next week suit you better?

Next week is better, ideally in the morning

KOBICHATIn that case I have Thursday at 10:00 free - shall we lock that in?

Yes, perfect!

KOBICHATGreat, all noted! You’ll receive a confirmation with the address and time shortly. ✓✓

Frequently asked

A few things you may be wondering

Can customers request a quote with a photo of their garden?

Yes. A customer sends a message with their town and a photo of the garden, and the AI asks what they have in mind - a new garden, a patio or maintenance. Everything lands neatly in your team inbox, photos included, so your landscaper knows exactly what they’re dealing with straight away.

How do we stop the phone getting swamped during the spring rush?

By letting enquiries come in via WhatsApp instead of by phone. A chatbot flow handles standard questions and collects the town, photo and scheduling details, so your team only has to look at the serious enquiries - even when ten come in at once.

Can we keep customers up to date on the schedule automatically, for example when it rains?

Yes, with broadcasts. You segment your contacts - for example customers with a site visit planned this week - and send an update about a rescheduled appointment or the maintenance season in one go, with insight into who has read the message.

What does KobiChat cost for my landscaping or garden business?

KobiChat works with three fixed plans: Basic from € 75, Standard from € 125 and Pro from € 180 per month, excluding VAT. For landscapers and garden businesses, Standard is usually the best choice, with chatbot flows for quote requests. You can try everything free for 14 days and cancel any month.

Get more out of your customer conversations

Ready to handle quote requests and scheduling via WhatsApp?

Start your 14-day free trial today - no credit card needed. Live in five minutes.

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